Privacy Policy
1. Introduction
This Privacy Policy explains how VOLIXTA collects, uses, stores, and protects personal data when you visit our website, purchase or use our products, create an account, or contact us.
We are committed to collecting only the information reasonably necessary to provide our products and services, maintain security, comply with legal obligations, and improve our website.
2. License Activation, Usage & Pricing
Depending on how you interact with VOLIXTA, we may collect:
- full name;
- email address;
- account information;
- purchase and order information;
- license and activation data;
- domain or website URL associated with a license;
- hosting provider information when required for setup or support;
- language preferences;
- country or region;
- support communications;
- technical and security information related to website or account activity.
We do not collect or store your payment card details directly.
3. How We Use Your Data
We may use personal data for the following purposes:
- processing purchases and orders;
- creating and managing customer accounts;
- license validation and plugin activation;
- providing product downloads and updates;
- processing invoices and business records;
- providing customer support;
- responding to enquiries;
- maintaining website and account security;
- preventing fraud, abuse, and unauthorized access;
- improving our website, products, and services;
- sending important service or product communications;
- sending promotional communications where you have chosen to receive them.
We do not sell or rent your personal information.
We do not share personal information with third parties for their own advertising purposes.
4. Legal Basis
Where applicable, we process personal data on one or more of the following legal bases:
Contractual necessity
When processing is necessary to provide a product or service you requested, manage your account, activate a license, or provide support.
Legal obligation
When information must be retained or processed for accounting, taxation, regulatory, or other legal requirements.
Legitimate interests
When processing is reasonably necessary for security, fraud prevention, service improvement, administration, or protection of our business and services.
Consent
When you voluntarily agree to optional processing, such as certain analytics or marketing communications.
You may withdraw consent at any time where processing is based on consent.
5. Cookies & Tracking
Our website uses essential cookies and similar technologies for core functionality, security, account access, and website preferences.
We also use first-party analytics to understand website usage and improve our services. Optional analytics are enabled only when you choose Accept. If you choose Required Only, optional analytics cookies and persistent analytics identification are disabled.
We do not use advertising cookies or third-party advertising trackers such as Facebook Pixel or Google Ads tracking.
Google reCAPTCHA is used on certain forms to help prevent spam and abuse and may process technical information such as your IP address, browser information, and interaction data in accordance with Google’s privacy terms.
For more information about cookies, analytics preferences, and how to disable analytics, please see our Cookie Policy.
Google Privacy Policy: https://policies.google.com/privacy
Google Terms of Service: https://policies.google.com/terms
6. Data Storage & Security
We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Security measures may include:
- encrypted HTTPS connections;
- access controls;
- authentication and authorization controls;
- server and application security measures;
- monitoring for suspicious or unauthorized activity.
No system can guarantee absolute security, but we take reasonable measures to reduce security risks.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate information;
- request deletion of your personal data;
- request restriction of certain processing;
- object to certain processing;
- request data portability where applicable;
- withdraw consent at any time where processing is based on consent;
- unsubscribe from marketing communications.
Some requests may be subject to legal exceptions, including information we are required to retain for accounting, fraud prevention, dispute resolution, or other legal obligations.
To exercise your privacy rights, contact:
contact@volixta.com
You may also have the right to lodge a complaint with the relevant data protection authority in your country.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or where retention is required by law.
Retention periods may vary depending on the type of information.
For example, transaction and accounting information may need to be retained for legally required financial record-keeping periods.
When information is no longer required, it may be deleted, anonymized, or securely retained where a legal obligation continues to apply.
9. Third-Party Links and Services
Our website may contain links to third-party websites or use external services.
We are not responsible for the privacy practices of independent third parties.
We recommend reviewing their respective privacy policies before providing personal information.
10. For international users
Please consult our internation platform where pricing is listed in EURO
Visit www.agence-hello-site.com for more.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services implies your agreement with the revised policy.
Contact
- Company: HELLO SITE LLC
- Address: 70 Yervand Kochar St., Kentron 0070 Yerevan, Armenia
- Contact: contact@hello-site.com
